CARR Research on Medical Needs in Non-Medical Facilities

The Aging-In-Place Disparity in California’s RCFEs: Medical Needs in Non-Medical Facilities

Christina L. Selder, M.S. & Christine M. Murphy, M.S.

Presented at the Gerontological Society of America, Annual Scientific Meeting (Social Research, Policy & Practice) on November 20-24, 2013

Paper Abstract

Centralized CCL Complaint Hotline

Department of Social Services, Community Care Licensing Division (DSS/CCLD) launched its new centralized complaint hotline this past week. The hotline's objective is to streamline the complaint process for consumers, and to assure information about complaints is consistently collected across all complaint report types.  Once a complaint is filed through the central call office, it is reviewed by a field-seasoned CCL inspector; within a few hours after the complaint has been reported, it is directed to the appropriate regional field office for investigation.  Once in the regional office, the agency must initiate its investigation within the 10-day regulatory time frame. 

The 8-4-4 number is toll free, so there is now one less impediment to filing a complaint - you don't have to pay for the call.  If its easier to email a complaint, the CCLD's new poster gives you the address:  LetUsNo@dss.ca.gov.  CARR encourages all family members, visitors in assisted living facilities, and reminds all mandated reporters to immediately report any event or circumstance endangering the health and safety of residents of assisted living facilities.  As the poster says. . . If you SEE something, SAY something.  

The First Amendment Coalition Selects CARR as 2014 Free Speech & Open Government Awardee

C. Selder, Peter Scheer (ED, FAC), C. MurphyOut of 30 nominations nationwide, CARR and Sacramento Bee investigative reporter, Charles Pillar, were selected as this year's FAC's Free Speech & Open Government Awardees.  

This was the first year the First Amendment Coalition selected a 501(c) 3 advocacy organization for the award. Traditionally, the award is given to journalists recognizing their work in promoting government transparency for the public good.  CARR was selected unanimously for "demonstrating the effectiveness of advocacy using government data and the internet". CARR is pleased to have its work recognized by this award-winning organization and to be so closely affiliated with others "dedicated to advancing free speech, more open and accountable government and public participation in civic affairs".

KQED's California Report Spotlights CA's RCFE Reform; Special story on CARR aired Sept 5th 2014

KQED's California Report aired a series of reports on the most comprehensive reform of assisted living facility regulation in 30 years.  Provided here are links to their reporting.  

 

August 1, 2014: Down to the Wire: Lawmakers Have 4 weeks to Act on Assisted Living Reform http://blogs.kqed.org/stateofhealth/2014/08/01/down-to-the-wire-lawmakers-have-4-weeks-to-act-on-assisted-living-reforms/

August 4, 2014: A Walk Through Assisted Living Facilities in California  http://blogs.kqed.org/stateofhealth/2014/08/04/a-walk-through-assisted-living-facilities-in-california/

August 12, 2014: Are the Proposed Assisted Living Reforms in California Enough http://blogs.kqed.org

Syndicate content